Customer jobs
Operate the work that keeps customers moving
LUMORQ is organized around how service businesses run — attention, conversations, AI Employees, qualification, follow-up, appointments, handoff, and insight — not internal engines.
Customer jobs
1/7Communication Hub
Omnichannel Inbox
Handle every customer channel in one governed inbox
One operating system. Clear customer jobs.
Know what needs attention. Progress the work. Keep humans in control.
Communication Hub
Omnichannel Inbox
Handle every customer channel in one governed inbox
- Handle every customer channel in one governed inbox
- Respond faster and safer with inbox v6 shell
- Send AI replies only through approved, auditable actions
- Respond faster and safer with human takeover pause ai
Governance in practice
Who approves what
Clear roles so scale does not mean chaos—admins set policy, leads monitor quality, agents step in where it matters.
Governance in practice
Admin
Owns channels, persona, policies, and approval rules across teams.
See the platform
Three starting points—no feature maze.
Trust workflow
How attention, AI Employees, and control work together.
Questions about the platform
Governance, channels, and workspace paths aligned with how LUMORQ actually works.
Open Workspace → Integrations (`/workspace/integrations`) and connect WhatsApp, Instagram, and Messenger with official Meta OAuth. Guided steps no scraping or workarounds. Most teams go live in minutes.
Ready to operate customer work with AI Employees?
Request access to see how LUMORQ helps your team know what needs attention, progress work with context, and keep humans in control.
Built for service businesses and agencies across MENA.