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Workflow that's easy to explain

From incoming DM to safe, on-brand reply.

A clear message flow: normalize events, attach memory, draft with policy, route to the right channel, and escalate to humans when needed.

Fast first reply
< 60s
Human handoff
Safe
Cross-channel context
Memory
Order confirmations
Automated
Escalations
Seconds
Comments & DMs
Automated

Auto-reply to comments, move interested customers into private follow-ups, and flag interest for team approval before sending.

Workflow map
Hover nodes to see the flow. Messages come in, we draft replies, you send or hand off.
Interactive

What happens on every message

A predictable flow that reduces risk and delays.

1) Ingest + normalize

WhatsApp/Instagram/Facebook messages and comments become one internal message format.

Consistent fieldsDeduping-readyStable thread IDsPost comments supported
2) Draft with memory

The AI drafts replies using your system prompt and a compact customer memory summary.

On-brand toneFAQ-aware repliesMinimal context storage
3) Route + handoff

Sensitive messages escalate to humans; safe messages go out via the correct channel sender.

Queues + SLAsApprovals optionAudit-friendly visibility
4) Escalate or resolve

Escalations queue accepts, rejects, or resolves. Full visibility for audit and SLA tracking.

AI-to-humanTeam-to-teamResolve workflow

Ready to roll in minutes

We've abstracted the complexity of Meta APIs into a simple 4-step setup.

01
Connect Channels

Link your WhatsApp Business and Instagram Professional accounts with one click.

02
Train AI

Upload files, add website URLs, or use the Knowledge Base to teach the AI your products and FAQs.

03
Configure Logic

Set your tone, paste your FAQs, and define which topics need human eyes.

04
Go Live

Turn on the auto-responder and watch drafts appear in the unified inbox.

Turn Every DM Into Revenue—Starting Today

Auto-reply on WhatsApp, Instagram & Messenger in under 60 seconds. Your brand voice, zero missed leads.

Every unanswered message is a sale walking away—start free in minutes.

Start Free Trial
No credit card required
Live in minutes with demo mode
WhatsApp, Instagram & Messenger